arrow_back
menu
Dealing with ambiguous complaints
Season 1 • Episode 19
Broadcast date
13-04-2020
Wu Fei, from China, works as a co-manager of a Yakiniku restaurant in Tokyo. After graduating university, she moved to Japan in 2010 and began studying Japanese. She began working at this Yakiniku restaurant last year. Besides waitressing, she's responsible for store operations and training new staff members. Her Japanese is great, but sometimes she finds it hard to deal with ambiguous complaints from customers. She tackles a roleplay challenge to help her improve her customer service skills.
chevron_left Episode 18 Episode 20 chevron_right