Today: dealing with a complaint from a neighbor. Luu Van Chien, from Vietnam, works as a carpenter at a home construction company. He joined this company around 8 years ago, starting as a technical intern. Although he struggled at first, he worked hard to improve his skills as carpenter. Now, he's one of the top workers at the company and he's been tasked with supervising other employees. In a roleplay challenge, he must deal with a complaint from a neighbor living near a construction site.