The B&B owners meet up for a final showdown. First to seek some answers on their feedback are Antoinette and Carmen, who want to uncover Glenn and Leon's bedtime blues and share with Mike and Del why their feedback drove them `potty". Next, Glenn and Leon comb through Mike and Del's cleanliness comments, before delving into discussions of damp with Antoinette and Carmen. After opinions are aired and differences debated, the payments are revealed and the winner is announced.