Videoteca

Broadcast date

03-09-2012 • 28 episodes

Angela Rippon and the team expose some of the rip offs that are costing British consumers.

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Episodes of this season

Gloria Hunniford, Angela Rippon and Julia Somerville return with the series exposing rip-off raw deals and poor service. They test the claims of a cash for gold company.

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2. Episode 2

Gloria Hunniford, Angela Rippon and Julia Somerville meet people angry about being left out of pocket, and investigate a big name high street store letting customers down.

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3. Episode 3

Gloria Hunniford, Angela Rippon and Julia Somerville meet a family devastated by a catch in the small print that could force them out of their home.

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4. Episode 4

Gloria Hunniford, Angela Rippon and Julia Somerville Gloria investigate problems to do with the home. Plus, a woman who is worried that her boiler may not meet current standards.

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5. Episode 5

Gloria Hunniford, Angela Rippon and Julia Somerville meet people fighting to get out of contracts they say are expensive or unfair.

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6. Episode 6

Gloria Hunniford, Angela Rippon and Julia Somerville hear how a heating system in thousands of homes has left some families with unexpectedly high bills.

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7. Episode 7

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8. Episode 8

Gloria Hunniford, Angela Rippon and Julia Somerville help some residents fighting an annual charge. Plus, the villagers who cannot get a decent broadband connection.

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9. Episode 9

Gloria Hunniford, Angela Rippon and Julia Somerville investigate how an error has made it almost impossible for one couple to sell their home.

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10. Episode 10

Gloria Hunniford, Angela Rippon and Julia Somerville meet a meet a football fan who never received his paid-for tickets. And the company taking advantage of people's dreams.

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11. Episode 11

Gloria Hunniford, Angela Rippon and Julia Somerville investigate complaints about the banks. And more consumer issues are resolved at the Pop-Up Shop.

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12. Episode 12

Gloria Hunniford, Angela Rippon and Julia Somerville look into the companies dealing with mis-sold PPI payments, and reveal how a company was taped lying to prospective customers.

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13. Episode 13

Gloria Hunniford, Angela Rippon and Julia Somerville investigate energy companies, meeting a man who was sent a £7,000 electricity bill for the year. Plus, how to lower bills.

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14. Episode 14

Gloria Hunniford, Angela Rippon and Julia Somerville help a woman forced to pay someone else's loan and explore problems with websites offering bargain deals.

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15. Episode 15

Gloria Hunniford, Angela Rippon and Julia Somerville meet a couple who were bitterly disappointed by a luxury holiday experience. Plus the true value of one store's gift vouchers.

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16. Episode 16

Gloria Hunniford, Angela Rippon and Julia Somerville visit a housing estate where a problem has dragged on for years, and look at the rising cost of parking at train stations.

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17. Episode 17

Gloria Hunniford, Angela Rippon and Julia Somerville ask if online comparison sites really do offer the best deals and investigate the price of being loyal to big companies.

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18. Episode 18

Gloria Hunniford, Angela Rippon and Julia Somerville expose rip-offs, raw deals and poor service.

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19. Episode 19

Gloria Hunniford, Angela Rippon and Julia Somerville reveal how confusion over road signs in a single spot has earned one council hundreds of thousands of pounds.

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20. Episode 20

Gloria Hunniford, Angela Rippon and Julia Somerville meet the woman who learned that she owes her bank more than six times the amount she thought she had borrowed.

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21. Episode 1 (Evening)

Consumer show. The team ask who will end up paying the price for the recent floods, and help a couple whose insurance company refuse to pay out following a fire.

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22. Episode 2 (Evening)

The team investigate complaints about the banks, meeting a woman angry no-one can tell her what has happened to the £25,000 she left in her account.

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23. Episode 3 (Evening)

Consumer show. The team meet the families who were promised cheaper electricity, but who instead have been hit with bills four times higher than they should have been.

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24. Episode 4 (Evening)

Consumer show. The team investigate the companies who have taken hundreds, or even thousands, of pounds from customers but provided absolutely nothing in return.

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25. Episode 5 (Evening)

Consumer show. The team want answers from a company taking hundreds of pounds for flight tickets they haven't supplied, and meet a woman who's ended up losing her identity.

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26. Episode 6 (Evening)

Gloria Hunniford, Angela Rippon and Julia Somerville meet the woman conned out of her bank details. Plus the companies taking advantage of an easy way to make payments.

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27. Episode 7 (Evening)

Gloria Hunniford, Angela Rippon and Julia Somerville test the claims of a cash-for-gold company - how much will they really pay out for unwanted jewellery?

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28. Episode 8 (Evening)

A look at the care home contracts that come with a costly sting in the tail, and how buying a second hand car led to one woman being woken in the middle of the night.

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This season's cast

Julia Somerville
Self - Presenter

Angela Rippon
Self - Presenter

Gloria Hunniford
Self - Presenter

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