Videoteca

Broadcast date

02-09-2013 • 20 episodes

Angela Rippon and the team expose some of the rip offs that are costing British consumers.

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Episodes of this season

As the team expose the latest scams designed to trick you out of your money, Angela Rippon tracks down the fraudsters who hacked her email account.

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2. Episode 2

The team tackle costly and unexpected problems viewers have had with their homes, including meeting a couple fighting to regain access to their own property.

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3. Episode 3

The team investigate the daily deals websites that promise huge savings - but do not always deliver what you had bargained for. Plus a house purchase with a twist.

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4. Episode 4

The team look into one of the new breed of companies that promise to sell your home fast by buying it themselves. But is the deal all that it seems?

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5. Episode 5

The team investigate the plumbing company that has left some customers feeling as if they have thrown money down the drain, and solve more problems in Liverpool.

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6. Episode 6

A couple of newlyweds are forced out of their dream home as a precaution. How can people be sure that what they are told about a property is true?

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7. Episode 7

As complaints about the big energy companies continue to grow, one woman says her supplier has left her out of pocket after months of overcharging.

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8. Episode 8

This episode looks at the pothole problem costing UK drivers billions of pounds every year. Who should pay for the damage to cars?

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9. Episode 9

The team investigates why some viewers have been hit with bills they did not expect for hundreds or even thousands of pounds, and offers some advice.

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10. Episode 10

The team meets a family who face losing their home because of a mistake that has meant for six years they have been pursued for somebody else's debt.

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11. Episode 11

The team take a look at the banks' approach to victims of fraud, and try to help viewers who have been stung get their money back. Plus an online shopping scam.

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12. Episode 12

Angela Rippon investigates why homeowners promised cheaper energy have instead been hit with sky-high bills, forcing them to choose between eating or keeping warm.

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13. Episode 13

The team investigates customer service, and puts to the test one of the biggest consumer bugbears of all: how long it takes for big companies to answer a call.

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14. Episode 14

Stories in this episode include a couple whose worldly goods have entirely disappeared after they paid a shipping company to transport them home.

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15. Episode 15

Angela Rippon, Gloria Hunniford and Julia Somerville look at why it is perfectly legal for a company that owes you money to shut down and reopen under a new name.

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16. Episode 16

Julia Somerville, Angela Rippon and Gloria Hunniford meet the people being pursued by one of the biggest names in the business for debts they never took out.

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17. Episode 17

The team meet people who have lost a lot of money thanks to someone else's mistake, including a woman who cannot retrieve cash transferred into the wrong account.

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18. Episode 18

Angela Rippon, Gloria Hunniford and Julia Somerville investigate why cold calling remains one of consumers' biggest bugbears, and reveal a cold calling scam.

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19. Episode 19

Angela Rippon, Gloria Hunniford and Julia Somerville investigate situations where viewers have ended up thousands of pounds out of pocket - in some cases thanks to their own bank.

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20. Episode 20

Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with insurance, including a look at the rising cost of pet insurance.

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This season's cast

Julia Somerville
Self - Presenter

Angela Rippon
Self - Presenter

Gloria Hunniford
Self - Presenter

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