Videoteca

Broadcast date

15-09-2014 • 20 episodes

Angela Rippon and the team expose some of the rip offs that are costing British consumers.

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Episodes of this season

A shameless con that saw expensive goods stolen right from under a charity's nose, and the man renting out flats he doesn't even own.

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2. Episode 2

The team reveals the fast-growing menace that can make a house virtually unsellable, and meets the homeowners worried that fracking has hit property values.

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3. Episode 3

The team explore the fallout some viewers have had from extreme weather, including one couple's two-year battle to prove their home was damaged by a storm.

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4. Episode 4

The team meet the family devastated by what happened when they chose the wrong dealer to sell them a puppy.

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5. Episode 5

The team investigate why the courier deliveries to one man's shop continually arrive broken with a test revealing how roughly they must have been treated.

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6. Episode 6

The team reveal the results of a test into the customer service of the Big Six energy companies, plus simple ways to bring down your energy bills and save money.

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7. Episode 7

The team meet people who've ended up thousands of pounds out of pocket after being let down by the companies or individuals they've done business with.

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8. Episode 8

The team investigate cases where viewers say they haven't had what they paid for, and how social media is transforming the speed and success of complaints.

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9. Episode 9

The team look into some audacious scams that anyone could fall for, including the boiler room scam peddling shares that either don't exist or are worthless.

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10. Episode 10

The team investigate more situations where viewers have had a raw deal. Including a couple's travel insurance claim that was turned down for an astonishing reason.

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11. Episode 11

The team reveal how to become more online-savvy and avoid being stung by internet fraudsters or companies that are not what they seem.

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12. Episode 12

The team investigate situations where viewers claim they have been treated unfairly or fallen foul of rules they did not even know were in place.

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13. Episode 13

The team investigate cases where people end up paying over the odds - sometimes by thousands of pounds.

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14. Episode 14

The team investigate extraordinary stories to do with money, including the couple who lost hundreds of pounds thanks to simple errors with a bank transfer.

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15. Episode 15

The team meet viewers who handed over hundreds of pounds to people who seemed to be experts in their field but did not get quite what they expected.

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16. Episode 16

Angela Rippon, Gloria Hunniford and Julia Somerville investigate stories to do with health. Why are patients at GP surgeries having to call a premium rate number?

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17. Episode 17

Gloria Hunniford, Angela Rippon, and Julia Somerville expose disastrous problems with brand new properties, including a grand design that has gone terribly wrong.

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18. Episode 18

The team investigate mysterious flooding that is seriously damaging a home, and a church whose solar panels fail to generate a profit.

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19. Episode 19

The team explore unsound investment opportunities. An investor in an apparently star-studded blockbuster wonders whether the movie will ever actually be produced.

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20. Episode 20

Angela Rippon, Gloria Hunniford and Julia Somerville investigate why the terms and conditions we sign up to every day are so long-winded and complicated.

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This season's cast

Julia Somerville
Self - Presenter

Angela Rippon
Self - Presenter

Gloria Hunniford
Self - Presenter

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