Stewart responds when a woman is stranded alone on the M62 in torrential rain. Rob helps a family with a three-year-old child are locked out of their car, 500 metres up in Snowdonia. Malcolm is called to help stranded motorists during a full-scale flood in the village of Whalley. Bobby deals with a car that has skidded off the road and flipped onto its roof, mere feet from a live railway line.

In the wettest UK winter in recorded history, roads turned into rivers and an unprecedented number of yellow, amber and red warnings were issued as storm after storm swept through the UK. Emergency calls come in thick and fast, and the RAC, Scotland's Highland Council and heavy recovery vehicles must battle the extreme conditions to reach those in need.

In the Highlands, snow plough driver Chris has his work cut out keeping Applecross Pass open, patrolman Steve has to help a driver stuck in the mud without getting trapped himself and the heavies are called in to deal with a serious accident involving a lorry.